1. Open your Microsoft Outlook Application. (If it’s open already, close it down and reopen it) 2. Click on File then Options:   3. Click on Add-Ins...

1. Start your web browser and navigate to: http://login.live.com 2. At the sign in screen, click Sign up now. 3. Enter the information to create a...

We recently came across a problem where anyone running Windows 8 or Windows 8.1 were unable to see “mapped network folders” in Windows Explorer. Solutio...

Below are the hours of operations for the Jasperactive Support Department phone line Support Phone Line Open: 6 AM Pacific Standard Time Close: 5 PM ...

Unzipping a file on a mac computer is user-friendly and intuitive.  To unzip files on a mac, simply follow the steps below: Double click the zipped file...

Conducting a Registry Wipe: 1. Uninstall your current Office Application 2. Download the Microsoft Office Removal Tool 3. Run the Removal Tool 4. Reinstal...

There are multiple ways to retrieve a print screen image.   Use Snippet - this comes inherently to all PCs with Microsoft OS installed. Go to the Windows w...