1. Open your Microsoft Outlook Application. (If it’s open already, close it down and reopen it) 2. Click on File then Options:   3. Click on Add-Ins...

1. Start your web browser and navigate to: http://login.live.com 2. At the sign in screen, click Sign up now. 3. Enter the information to create a...

We recently came across a problem where anyone running Windows 8 or Windows 8.1 were unable to see “mapped network folders” in Windows Explorer. Solutio...

Below are the hours of operations for the Jasperactive Support Department phone line Support Phone Line Open: 6 AM Pacific Standard Time Close: 5 PM ...

Unzipping a file on a mac computer is user-friendly and intuitive.  To unzip files on a mac, simply follow the steps below: Double click the zipped file...

Conducting a Registry Wipe: 1. Uninstall your current Office Application 2. Download the Microsoft Office Removal Tool 3. Run the Removal Tool 4. Reinstal...

There are multiple ways to retrieve a print screen image.   Use Snippet - this comes inherently to all PCs with Microsoft OS installed. Go to the Windows w...

For Jasperactive MOS for Online users who are Mac users, please click on this link below to view keyboard shortcuts for Mac that are equivalent to Windows P...