Certiport Technical Support
For Console 8 and/or Certiport licensing support, please go to Certiport's support site - https://certiport.pearsonvue.com/Support.aspx
Tue, 6 Feb, 2018 at 12:18 PM
Failed on Console Pre-loader error message
Please reference the Certiport Quick Reference Guide: QRG-Exam Launch Requirements If you require further assistance, please contact the Certiport supp...
Fri, 13 Apr, 2018 at 11:42 AM
The Microsoft Office Exams do not appear in the program list.
If the Microsoft Office Suite is not present under All Exams or Exams with Licenses when you go to download exams, it is commonly caused by the  Microsoft O...
Fri, 13 Apr, 2018 at 11:48 AM
Establishing Your Testing Center
This Getting Started Guide focuses on how to become a Certiport Authorized Testing Center (CATC). Teachers and administrators may use this guide to register...
Fri, 13 Jul, 2018 at 8:45 AM
CATC - Center Administrator Getting Started Guide
This guide focuses on how to manage a Certiport Authorized Testing Center.
Tue, 2 Oct, 2018 at 3:38 PM
Center Administrator Getting Started Guide - Compass
The ultimate goal of the Technology Certification Program is for students to take an official certification exam. These globally recognized credentials make...
Thu, 5 Sep, 2019 at 12:49 PM
Getting Started as a Teacher - Console 8
This guide focuses on how to ensure the Console 8 software is ready to deliver certification exams to your students.
Tue, 16 Oct, 2018 at 1:44 PM
Getting Started as a Teacher - CATC
Tue, 11 Dec, 2018 at 12:47 PM
Console 8 Retirement - Compass Update – July 2019
Compass Update: In an effort to simplify the facilitation of exams being launched from within the classroom, Certiport, the Microsoft exam delivery provide...
Wed, 3 Jul, 2019 at 7:38 AM
Associating Different User Roles in your Certiport Testing Center account
This quick video will guide you on how to add various roles like e.g. 'Organization Administrator', 'Teacher', 'Proctor' to yo...
Tue, 3 Sep, 2019 at 4:53 PM