CCI Learning does not provide refunds, only credit towards future purchases, which are valid for 90 days.

Return Materials Authorization

CCI Learning accepts returns for printed courseware ONLY in our current Courseware Listing. Courseware must be in NEW, UNUSED condition and be in the ORIGINAL shrink-wrap. No credit will be given for non-catalog items or customized material.

Microsoft Official Courseware and Microsoft Certified Professional courseware are NON RETURNABLE, EXCHANGEABLE, or REFUNDABLE.

Videos, eBooks, Exams, Assessments, Software, Electronic licenses of courseware and practice tests are NON RETURNABLE.

Returns will be accepted for current courseware purchased within 60 days of the invoice date.

An RMA number must accompany all returns. To receive an RMA number please email your request along with original invoice number to Accounts Receivable at ar@ccilearning.com. You will receive a return email with your RMA number and the address to ship the manuals back to.

Invoices must be received at time of request; if not supplied, an invoice reprint fee will be charged.

Returns should be shipped via courier as proof of delivery may be required and all return shipping costs are the responsibility of the customer.

RMA number must be visible on the outside of the return packaging or shipment could be refused.

All materials must be received within 30 days of the issue of the RMA.

A re-stocking fee of 20% will be charged.

Materials received and deemed unacceptable will be recycled.

Credit
Credits will be applied to future purchases made within 90 days from the date the credit is issued. Credits are not transferrable, and may only be used by the center or location who made the original purchase.

For defective or incorrectly shipped materials please contact CCI Client Care immediately. CCI will replace all damaged or incorrectly shipped materials at no charge.

School/College Return Policy
For all Schools, Public Academic Institutions and Career Colleges, customers have one (1) year from the invoice date to return, accompanied by a 20% re-stocking fee.

– See more at: http://ccilearning.com/about-us/return-policy/#sthash.FHw7dhw3.dpuf

CCI Learning does not provide refunds, only credit towards future purchases, which are valid for 90 days.

Return Materials Authorization

CCI Learning accepts returns for printed courseware ONLY in our current Courseware Listing. Courseware must be in NEW, UNUSED condition and be in the ORIGINAL shrink-wrap. No credit will be given for non-catalog items or customized material.

Microsoft Official Courseware and Microsoft Certified Professional courseware are NON RETURNABLE, EXCHANGEABLE, or REFUNDABLE.

Videos, eBooks, Exams, Assessments, Software, Electronic licenses of courseware and practice tests are NON RETURNABLE.

Returns will be accepted for current courseware purchased within 60 days of the invoice date.

An RMA number must accompany all returns. To receive an RMA number please email your request along with original invoice number to Accounts Receivable at ar@ccilearning.com. You will receive a return email with your RMA number and the address to ship the manuals back to.

Invoices must be received at time of request; if not supplied, an invoice reprint fee will be charged.

Returns should be shipped via courier as proof of delivery may be required and all return shipping costs are the responsibility of the customer.

RMA number must be visible on the outside of the return packaging or shipment could be refused.

All materials must be received within 30 days of the issue of the RMA.

A re-stocking fee of 20% will be charged.

Materials received and deemed unacceptable will be recycled.

Credit
Credits will be applied to future purchases made within 90 days from the date the credit is issued. Credits are not transferrable, and may only be used by the center or location who made the original purchase.

For defective or incorrectly shipped materials please contact CCI Client Care immediately. CCI will replace all damaged or incorrectly shipped materials at no charge.

School/College Return Policy
For all Schools, Public Academic Institutions and Career Colleges, customers have one (1) year from the invoice date to return, accompanied by a 20% re-stocking fee.

– See more at: http://ccilearning.com/about-us/return-policy/#sthash.FHw7dhw3.dpuf

CCI Learning does not provide refunds, only credit towards future purchases, which are valid for 90 days.

Return Materials Authorization

CCI Learning accepts returns for printed courseware ONLY in our current Courseware Listing. Courseware must be in NEW, UNUSED condition and be in the ORIGINAL shrink-wrap. No credit will be given for non-catalog items or customized material.

Microsoft Official Courseware and Microsoft Certified Professional courseware are NON RETURNABLE, EXCHANGEABLE, or REFUNDABLE.

Videos, eBooks, Exams, Assessments, Software, Electronic licenses of courseware and practice tests are NON RETURNABLE.

Returns will be accepted for current courseware purchased within 60 days of the invoice date.

An RMA number must accompany all returns. To receive an RMA number please email your request along with original invoice number to Accounts Receivable at ar@ccilearning.com. You will receive a return email with your RMA number and the address to ship the manuals back to.

Invoices must be received at time of request; if not supplied, an invoice reprint fee will be charged.

Returns should be shipped via courier as proof of delivery may be required and all return shipping costs are the responsibility of the customer.

RMA number must be visible on the outside of the return packaging or shipment could be refused.

All materials must be received within 30 days of the issue of the RMA.

A re-stocking fee of 20% will be charged.

Materials received and deemed unacceptable will be recycled.

Credit
Credits will be applied to future purchases made within 90 days from the date the credit is issued. Credits are not transferrable, and may only be used by the center or location who made the original purchase.

For defective or incorrectly shipped materials please contact CCI Client Care immediately. CCI will replace all damaged or incorrectly shipped materials at no charge.

School/College Return Policy
For all Schools, Public Academic Institutions and Career Colleges, customers have one (1) year from the invoice date to return, accompanied by a 20% re-stocking fee

– See more at: http://ccilearning.com/about-us/return-policy/#sthash.FHw7dhw3.dpuf

CCI Learning does not provide refunds, only credit towards future purchases, which are valid for 90 days.

Return Materials Authorization

CCI Learning accepts returns for printed courseware ONLY in our current Courseware Listing. Courseware must be in NEW, UNUSED condition and be in the ORIGINAL shrink-wrap. No credit will be given for non-catalog items or customized material.

Microsoft Official Courseware and Microsoft Certified Professional courseware are NON RETURNABLE, EXCHANGEABLE, or REFUNDABLE.

Videos, eBooks, Exams, Assessments, Software, Electronic licenses of courseware and practice tests are NON RETURNABLE.

Returns will be accepted for current courseware purchased within 60 days of the invoice date.

An RMA number must accompany all returns. To receive an RMA number please email your request along with original invoice number to Accounts Receivable at ar@ccilearning.com. You will receive a return email with your RMA number and the address to ship the manuals back to.

Invoices must be received at time of request; if not supplied, an invoice reprint fee will be charged.

Returns should be shipped via courier as proof of delivery may be required and all return shipping costs are the responsibility of the customer.

RMA number must be visible on the outside of the return packaging or shipment could be refused.

All materials must be received within 30 days of the issue of the RMA.

A re-stocking fee of 20% will be charged.

Materials received and deemed unacceptable will be recycled.

Credit
Credits will be applied to future purchases made within 90 days from the date the credit is issued. Credits are not transferrable, and may only be used by the center or location who made the original purchase.

For defective or incorrectly shipped materials please contact CCI Client Care immediately. CCI will replace all damaged or incorrectly shipped materials at no charge.

School/College Return Policy
For all Schools, Public Academic Institutions and Career Colleges, customers have one (1) year from the invoice date to return, accompanied by a 20% re-stocking fee

– See more at: http://ccilearning.com/about-us/return-policy/#sthash.FHw7dhw3.dpuf

CCI Learning does not provide refunds, only credit towards future purchases, which are valid for 90 days.

Return Materials Authorization

CCI Learning accepts returns for printed courseware ONLY in our current Courseware Listing. Courseware must be in NEW, UNUSED condition and be in the ORIGINAL shrink-wrap. No credit will be given for non-catalog items or customized material.

Microsoft Official Courseware and Microsoft Certified Professional courseware are NON RETURNABLE, EXCHANGEABLE, or REFUNDABLE.

Videos, eBooks, Exams, Assessments, Software, Electronic licenses of courseware and practice tests are NON RETURNABLE.

Returns will be accepted for current courseware purchased within 60 days of the invoice date.

An RMA number must accompany all returns. To receive an RMA number please email your request along with original invoice number to Accounts Receivable at ar@ccilearning.com. You will receive a return email with your RMA number and the address to ship the manuals back to.

Invoices must be received at time of request; if not supplied, an invoice reprint fee will be charged.

Returns should be shipped via courier as proof of delivery may be required and all return shipping costs are the responsibility of the customer.

RMA number must be visible on the outside of the return packaging or shipment could be refused.

All materials must be received within 30 days of the issue of the RMA.

A re-stocking fee of 20% will be charged.

Materials received and deemed unacceptable will be recycled.

Credit
Credits will be applied to future purchases made within 90 days from the date the credit is issued. Credits are not transferrable, and may only be used by the center or location who made the original purchase.

For defective or incorrectly shipped materials please contact CCI Client Care immediately. CCI will replace all damaged or incorrectly shipped materials at no charge.

School/College Return Policy
For all Schools, Public Academic Institutions and Career Colleges, customers have one (1) year from the invoice date to return, accompanied by a 20% re-stocking fee.

– See more at: http://ccilearning.com/about-us/return-policy/#sthash.4bUsA6Uj.dpuf

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