I’ve forgotten my GMetrix password To reset your GMetrix Student password, go to http://www.gmetrix.net/Public/PasswordRecovery.aspx and follow the onscreen instructions. If the account was registered on your behalf, you may need to contact your Administrator. To reset your GMetrix Administrator password, go to http://www.gmetrix.net/manage/Access/PasswordRecovery.aspx and follow the onscreen instructions.
If an exam crashes or freezes, please do not move the candidate to a different workstation unless advised to by CCI Learning. The Proctor should restart the testing machine so that their exam can be resumed. To do this, the machine will likely have to be powered down. On most computers this can be done by pressing and holding the […]
I’ve forgotten my Certiport username: If you have forgotten your Certiport username, go to https://www.certiport.com/portal/Pages/RecoverCredentials.aspx, select “Forgot Username” and then follow the onscreen instructions to recover your username. I’ve forgotten my Certiport password: If you have forgotten your Certiport password, go to https://www.certiport.com/portal/Pages/RecoverCredentials.aspx, select “Forgot Password” and then follow the onscreen instructions to recover your password.
If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 24 hours before retaking the exam. If a candidate does not achieve a passing score the second time, the candidate must wait seven days before retaking the exam a third time. A seven-day waiting period is […]
All staff and faculty that need additional permissions on the Certiport site – need to be associated as an Organization Administrator or Proctor. Go to www.certiport.com Login with your Certiport username/password At the top of the screen – use the drop down menu and select the role Organization Administrator Put your cursor on the tab […]
To launch an Adobe, MTA or Autodesk Practice Exam in GMetrix, follow the steps below: 1. Log on to the GMetrix website at www.gmetrix.net 2. Students sign in with their GMetrix username\password 3. On the main screen – Click Take a Test 4. Either insert a new Access Code or select a code you’ve previously entered 5. Select the […]
To access the MOS certificates: Login at www.certiport.com with your Certiport username At the top of the screen use the drop down menu and select “Organization Administrator” Put your cursor on the tab “Reports” Click on “Print Certificates” Select the date range and click Search Select the certificates that you want to print and click […]
Clicking on iQ System Tools results in am error – “Admin exec. has encountered a problem and needs to close”. Add C:\Certiport to the listed of trusted places within your Antivirus software. Try launching the exam again and see if it’s addressed the problem.
Student opens a GMetrix practice test and the screens either come up grey or don’t load. Sometimes preventing the student to click Next and go to the next question. With GMetrix running on the computer Click Start Click Computer – C:\Program Files (x86)\GMetrix SMS\GMetrixTemplates\en-US – Find the folder of templates you require and open the […]
This fix is temporary and will be corrected on future updates of iQsystem. A key file that allows the offline machine to recognize the thumb drive is not being carried over when syncing the thumb drive on the online machine. The steps below will show how to manually perform this step. Here are the error […]