Console 8 Error Message – ‘Office Application in Memory’

This error message indicates that something is running in memory and Console 8 cannot seem to turn it off. The software is looking to see if an office application is running and essentially needs the user to close it prior to starting an exam. Try the following steps to resolve this: A. Reboot the computer, log […]

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How To Access Your Free Microsoft Imagine Academy Exam Vouchers

These instructions are for Teachers and Administrator Staff of Microsoft Imagine Academy schools and institutions and the free exam vouchers are solely for professional development purposes only. 1. Log into your Microsoft Imagine Academy member site by clicking on this link: http://member.imagineacademy.microsoft.com/ (You will need either a Microsoft account or an Office 365 account) 2. Once logged in, click […]

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IT Director’s Guide for The Microsoft Imagine Academy Program

The IT Director is a critical stakeholder in the success of Microsoft Imagine Academy Program. The IT Director is responsible for: Ensuring the computer labs meet the requirements necessary to run the software and Online Learning courses. Downloading and setting up the lab licenses in the classroom. Identifying, communicating, and mitigating any known firewalls that […]

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Certiport Console 8 Detection of Multiple Versions of Office

You will either Need Full Local Administrator Rights or have your IT Staff on hand to go through these instructions. This issue will usually occur if an upgrade to Office 2013 is carried out while Office 2010 is still present on the machine.  The Certiport Console software will identify multiple versions of Office installed on the […]

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Setting up Microsoft Accounts – IP Whitelisting

In a continued effort to combat Spammers, Microsoft by default has limited locations such as schools the ability to create no more than 3 Microsoft Accounts in a 24 hour period. If you find that you need to register more than 3 Microsoft Accounts in one sitting, especially in a huge classroom environment, please click on this […]

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Creating a Microsoft Account

1. Start your web browser and navigate to: http://login.live.com 2. At the sign in screen, click Sign up now.   3. Enter the information to create a new Microsoft account ID and password. Near the bottom will be the field requiring you to enter information to help protect your information as well as to validate that you […]

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Requirements to be a Microsoft Office Specialist (MOS) Master

By earning a Microsoft Office Specialist Master certification, you will demonstrate that you will have the deepest level of skills needed to proficiently use Microsoft Office programs. Beginning January 5, 2015, to earn the MOS Master certification in Office 2013, you must choose one of the following tracks (Word 2013, Excel 2013, or Traditional Office 2013), pass all […]

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