Code Avengers Technical Requirements

Operating Systems: Mac OS Microsoft Windows 7, 8 or 10 desktop or laptop Chromebook Web Browser: Latest Internet Explorer 11 Chrome Safari Note: Code Avengers can operate on tablets or mobile devices with the Chrome browser.  

Read More

Console 8 Error Message – ‘Office Application in Memory’

This error message indicates that something is running in memory and Console 8 cannot seem to turn it off. The software is looking to see if an office application is running and essentially needs the user to close it prior to starting an exam. Try the following steps to resolve this: A. Reboot the computer, log […]

Read More

How To Access Your Free Microsoft Imagine Academy Exam Vouchers

These instructions are for Teachers and Administrator Staff of Microsoft Imagine Academy schools and institutions and the free exam vouchers are solely for professional development purposes only. 1. Log into your Microsoft Imagine Academy member site by clicking on this link: http://member.imagineacademy.microsoft.com/ (You will need either a Microsoft account or an Office 365 account) 2. Once logged in, click […]

Read More

Exams Attempts has been exceeded

If a test candidate attempts to login to a certification exam more than 5 times, you’ll receive an error “Exams Attempts has been exceeded”. In order to address and fix this error please contact customer service. Dial 888-999-9830 – Option 9 Provide customer service with your IQ Center and the students Certiport Username Customer Service will […]

Read More

How do I reset my Certiport password?

You have two options to reset your Certiport password. Option 1 – Online Have the test candidate go to www.certiport.com In the top right hand corner click on “Login” Click the Link “I cannot access my account” Enter your security information and reset your password If you’re unable to reset your password online – please […]

Read More

Clicking the Bullet List option in Word 2013 results in an error

Click the Bullet list button in Word 2013 results in an error sometimes. This is due to a corrupted ListGal.DAT file. To fix this issue – close all open Microsoft Office applications Turn on the ability to view hidden files/folders Close all office applications – then open Windows Explorer and navigate to this location: C:\Users\%username%\AppData\Roaming\Microsoft\Word […]

Read More

Certiport Console 8 LAN Solution

Certiport has released a new feature within Console 8 called LAN Solution. This new feature will allow your testing center the ability to download updates by designating a specific computer in your lab to act as the server. This computer will facilitate the distribution of content updates to the other workstations using your own LAN, as opposed to using […]

Read More

IT Director’s Guide for The Microsoft Imagine Academy Program

The IT Director is a critical stakeholder in the success of Microsoft Imagine Academy Program. The IT Director is responsible for: Ensuring the computer labs meet the requirements necessary to run the software and Online Learning courses. Downloading and setting up the lab licenses in the classroom. Identifying, communicating, and mitigating any known firewalls that […]

Read More

Join a Skype Meeting with the Skype for Business Web App

If you don’t have the desktop version of Skype for Business, or don’t have a Skype for Business account, you can use Skype for Business Web App to join a Skype Meeting from your browser. Important: You don’t need to download or install any apps to join a Skype Meeting with Skype for Business Web App. […]

Read More